About us

As a wholly South Australian owned and operated company, we take immense pride in delivering exceptional cleaning and maintenance solutions in Adelaide, tailored to meet your specific needs. At Exact Cleaning, our ultimate measure of success lies in the satisfaction of both our valued employees and esteemed clients. We believe that a harmonious work environment fosters excellence, which is why we treat our team members with the utmost respect and consideration. This, in turn, reflects in the quality of service we deliver to you.

The Role

In this field-based role, an emphasis on people and relationships is vital. Your hands-on approach will ensure the delivery of service excellence for your client group throughout greater metropolitan Adelaide. This role will require frequent travel.

While managing the day-to-day operational needs of your team and client group, you will foster positive stakeholder relationships, exceed our client’s expectations, and ensure that we add value to our client portfolio. A sound understanding of commercial cleaning operations, relationship building, budgets and costs, service delivery and stakeholder management is key to success in this role.

What you'll do

The role has a broad remit, with key responsibilities outlined below:

• Complete contract management of portfolios within a geographical area.
• First point of contact for any complaints or escalations.
• Conduct regular ‘on the job’ training with personnel 
• Undertake people management, including training and administration functions
• Establish and maintain strong stakeholder relationships.
• Review services with existing clients and identify any gaps in servicing we may be able to fill.
• Coordinate periodic works and extra works
• Conduct routine site audits (cleaning inspections)

Skills and Experience

The successful applicant will be a suitably experienced leader who has:

• Proven experience in a similar role
• Excellent communication skills, both written and verbal
• An eye for detail
• Ability to build relationships and report quickly
• Strong organisational and administration skills
• A reliable car is essential
• Experience in the cleaning industry is essential
• Ability to work autonomously as well as part of the team.
• Willingness to commute to remote client sites when required.

What we can offer

• A fantastic opportunity to join a well-known South Australian company
• Outstanding team culture where staff produce excellent results
• Great collaborative team environment
• Attractive salary package  
• Tools of trade (Company phone, tablet and Laptop)