Qualification & Experience

- Communication Skills: Able to convey information clearly to different audiences.

- Accountability: Takes responsibility for completing tasks and meeting commitments.

- Learning Agility: Quick to adapt and learn from both successes and failures.

- Planning Skills: Able to plan and prioritize tasks in line with company goals.

- Health & Safety Focus: Committed to maintaining a safe, injury-free workplace.

- Diagnostics: Translates customer complaints into troubleshooting plans, using mechanical and electronic tools to diagnose issues.

- Mechanical and Electrical Knowledge: Familiar with industry standards, safety procedures, and product repair techniques.

- Product Repair & Maintenance: Skilled in repairing and maintaining mechanical and electrical products, ensuring they meet quality standards.

- Service Documentation: Accurately captures and documents service details for customer and historical records.

- Technical Escalation: Gathers technical issue information and works with higher-level expertise when required.

Education and Experience:

- At least a Certificate III qualification in Heavy Vehicle Mechanical Technology or equivalent.
- At least two years of relevant work experience.
- Preferred: Apprentice Trained Engine Technician.
- Preferred: Vocational diploma from a relevant technical institution.
- Preferred: Valid local driving permit.