Macallan College is seeking a qualified and enthusiastic Operations Manager to join our growing team and support a subsidiary college within the group. 

This college is an established vocational education and training (VET) and QLD Government Skills Assure funded provider, offering training to domestic students, with a focus on trade and community services courses including automotive and childcare. 

We are looking for a motivated and driven individual with the ability to work autonomously who can support our growing business.

Located at our campus in East Brisbane you will work with a supportive and friendly team of individuals who are committed to ensuring that our operations are effectively supported, and our students have the best experience possible. Ensuring the continuing pursuit of excellence, the campus/operations manager is responsible for all aspects of the management of the campus team including academic and administration staff.  

 

Responsibilities: 

• Management of day-to-day operations with respect to training and assessment to ensure consistency with legislative requirements, quality standards and performance measured against strategic goals and objectives
• Build and maintain positive ongoing relationships with internal and external stakeholders, including the academic and administration teams 
• Contribute to college strategic plans and lead and manage key goals, objectives and projects
• Seek and develop opportunities for institutional growth and professional development of the team
• Lead, motivate and supervise staff including the management of performance through objective measures such as KPIs 
• Ensuring excellence in the implementation of policies, procedures and strategies which enable quality outcomes of training and assessment
• Proactively monitoring the quality of training and assessment delivery, identifying issues and implementing resolutions as required
• Leading regular team meetings ensuring that action points are identified and followed up in a timely manner
• Meeting monthly performance KPIs including RTO revenue targets and budgets
• Monthly reconciliation and lodgement of reports to the Queensland Government in accordance with funding program requirements. 

 

The ideal candidate must demonstrate the following:

• Existing experience (minimum 2 years) as a campus/operations manager with a Skills Assure (or equivalent) provider. 
• Proven RTO management experience with a strong track record of building, motivating and engaging staff
• Demonstrated ability to manage a team to achieve institutional strategic objectives, targets and KPIs
• A strong knowledge and understanding of the RTO Standards, Government funding program requirements (Skills Assure) and nationally endorsed training packages
• An ability to maintain composure, balance conflicting priorities and effectively handle difficult situations
• Demonstrated ability to work time effectively and co-ordinate simultaneous operational requirements
• The ability to develop effective relationships with executive management and staff, maintain trust and confidence and act in a fair and impartial manner
• Highly effective interpersonal and communication skills, including advanced written communication skills and the ability to effectively consult and negotiate with a range of internal and external stakeholders.

 

Desirable 

• A relevant qualification in business leadership/management
• Qualification(s) in a field of study relevant to Allora College's scope of registration
• A qualification in training and assessment, such as TAE40122 (or higher)
• Understanding of the ESOS Framework (including National Code) highly regarded. 

 

All applications should include: 

• Resume
• Cover letter.